Kerbside Collection

When can I put my bins out?

Bins need to be placed on the kerb by 6am on the morning of your collection day to ensure your bins are collected.

Where should I place my bins for collection?

Your bins need to be placed on the kerb with unobstructed access. Your bins should face the road with the handles facing your property. If you have more than one refuse/recycling service, it is important to place the bins at least 50cms apart to ensure there is no interference with the collection arm.

How do I get a refuse and a recycling bin?

Each new service receives a 240Lt Refuse and Recycling Bin. These bins remain the property of Avon Waste. If the Refuse/Recycling Bin is lost, stolen or wilfully damaged, it is the resident’s responsibility to pay for a replacement Refuse/Recycling Bin. To arrange a new or additional service to your property please contact the Shire's Administration team on shire@wongan.wa.gov.au or 9671 2500.

Why wasn't my refuse bin collected?

There are a couple of reasons why a bin may not be emptied.

• Your bins were not placed out on time.
• Your bins may have been obstructed by parked cars or trees for example.
• Your bin was overweight. The maximum weight your bin can be is 70kg.
• Some of the refuse is stuck in the bin causing refuse not to empty when the bin is tipped. Foam, polystyrene, grass clippings are common causes for this.
• You have placed unacceptable items in your bin.
• You do not have a refuse service. If this is the case you need to contact the shire to arrange one.

Why wasn't my recycling bin collected?

There are a couple reasons why a bin may not be emptied.

• Your bins were not placed out on time.
• Your bins may have been obstructed by parked cars or trees for example.
• You have placed unacceptable items in your recycle bin.

Remember the Refuse and Recycling bins are not necessarily collected at the same time of day.

If your bin was missed and you are unsure as to why, please contact the Shire's Administration team on 9671 2500.

What can/can't I place in the refuse bin?

Your General Waste Bin is for:

• Nappies and hygiene products
• Soft plastics and packaging (bread bags, chip packets, lolly wrappers)
• Polystyrene
• All meat trays
• All coffee cups and coffee pods
• Long life cartons (Tetrapaks)

If you would like to recycle plastic bags and soft plastics:

Please take all soft plastics (except cling wrap) to REDcycle bins in major supermarkets (Woolworths and Coles).

What can/can't place in the recycling bin?

Your Recycling Bin is for:

• Paper (excluding shredded paper)
• Cardboard (flattened)
• Glass (clean and empty)
• Plastic containers and plastic bottles (clean and empty)
• Aluminium cans (clean and empty)
• Steel cans (clean and empty)

All items should be clean, dry, and empty with lids removed and placed in the bin loosely.

My bin is broken, how do I fix this?

Occasionally over the life time of your bin, parts may be required to be replaced. For example, bin lids, lid pins, wheels and axles. These items will be replaced where possible if the damage is incurred as part of normal wear and tear of the bin. To report any repairs, please contact shire@wongan.wa.gov.au or call 9671 2500.